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| JXT Accounts
Firms desiring an open account should complete a JXT Company Credit Application Form, which requests the names of firms from whom they have been buying and other financial information from which we can establish a credit line. All others are COD or cash with order. There will be a minimum $25 billing. For more information or to apply for an open account, please contact us at 828-735-1978, or via email jxtcompany@gmail.com.
Payment PolicyPayment is accepted by cash, check, money order, VISA, MasterCard, Discover, or COD. Net thirty days unless otherwise specified. There will be a cash discount on some classes of materials to customers with established credit. If payment is received by JXT Company 30 or more days past JXT’s terms , there will be a service charge for unexpected delay in payment equal to the lesser of 1 ½ % per month (18% Annual Percentage Rate).
Orders
To help expedite your order, please use the manufacturer's name, catalog number, and name of item being ordered. Confirming orders should be prominently marked so as to avoid confusion.
Freight
Any $500 order in Graham and Cherokee and Swain County will be Freight Prepaid. Any order less than $500, will have a minimum shipping and handling charge. A $1,000 order will be Freight Prepaid in the 60 miles radius of Robbinsville, NC.
Wire Cutting
THHN-THWN/USE-RHHN/NM/SEU/BX/BARE, smaller than #10 sold in full coils only. Cut charges are as follows: #8 to #2, $3 per cut, #1-#4/0, $5 per cut. Charges for #250 to #1000 MCM will be $11 per cut. Cord #18 to #10, $3 per cut, #8 to #2, $4 per cut.
Damage
We employ experienced packers and cannot be held responsible for damage that occurs after we have received a good order receipt from the carrier. If any damage should occur in transit, a claim should be filed immediately against the carrier. If notified, we will do everything possible to assist you in getting an adjustment.
Shortages
All shipments are checked and double checked to prevent error or shortages. Claims for shortage must be made within 3 days from receipt of goods.
Returning Materials
Permission must be obtained from us before returning any material for credit or exchange. We stand ready to rectify any errors made, without costs to our customers, but our shipping department must be consulted for shipping instructions first. Under no circumstances will we receive materials which have been returned without prior authorization. Special order items are not returnable without permission of the manufacturer and subject to any changes they impose. Returns are subject to restocking charges.
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